Check out our FAQ Page for information on shipping lead times, countries we ship to, our return policy and navigating our site. 

Need to track your order? Click here. We can help you with other questions about your order at

For all other customer service inquiries, including Glow Rewards or product inquiries, please reach out to

Need a skincare consultation or routine recommendation? reach out to or schedule a skincare consultation with us.

Questions about your return? We're happy to help - please reach out to

Media/Press/Influencer inquiries:

Speaking inquiries for Sarah Lee & Christine Chang:
Wholesale and distribution requests:
We're always hiring talent. For employment opportunities, please reach out to with a resume and cover letter. (Due to the volume of inquiries we are not able to individually respond to each job application)

We are happy to help with any questions you have and typically respond within 1~2 business days.