Glow Miles is our rewards program with one goal: making it faster and easier for you to achieve beautifully glowing skin! It’s also our way of thanking you for joining us on this K-beauty journey.
For every $ spent at Glow Recipe, you’ll earn miles that you can redeem for coupons in $5, $10 and $15 increments, only. You’ll also access special offers as you reach new tiers.
ALREADY HAVE AN ACCOUNT?
Nice! Any miles earned since 1/1/16 are waiting for you.
What is Glow Miles?
Glow Miles is our newly launched loyalty program designed to reward you for taking your K-Beauty journey with us! Through the program, you will be eligible to earn Miles whenever you engage with Glow Recipe, such as making a purchase, referrals, reviews, and sharing your love for us on social media.
How do I earn Glow Miles?
You can earn miles via the following activities:
Sign Up: New customers who sign up for the program will get started with 100 Miles! If you have an existing account, no worries! Your miles from past purchases from January 2016 onward can be unlocked HERE.
Purchases: All qualifying purchases earn miles for every dollar spent, depending on your membership tier (Glow-Getter, Glow-Jetter, or Glow First) (1)
Birthday Miles: Celebrate your birthday with an additional 50 Miles! (2)
Refer-a-Friend: Your friend will receive 15% off their first purchase and you will be rewarded with 200 miles. You can refer as many friends as you like! (3)
Reviews: Leave a product review on glowrecipe.com for 100 miles. (4) One review per day will be rewarded.
Social Sharing: Follow us on Twitter or Instagram, or share us on Facebook or Twitter for 15 miles. Like us on Facebook for 15 miles (5)
What do the tiers such Glow-Getter, Glow-Jetter and Glow First mean?
The more you share your journey with us, the greater the rewards! You will be a Glow-Getter with 0-299 Glow Miles accumulated (equivalent to 0-$299 spent), a Glow-Jetter with 300-899 Glow Miles accumulated (equivalent to $300-$599 spent), and you will be Glow First with +900 Glow Miles accumulated (equivalent to +$600 spent). Please refer to the table on top for a summary of additional benefits available to our most active members.
What if I already have a Glow Recipe account?
Perfect! You have automatically been enrolled in the Glow Miles program. We structured the program to be effective retroactively to January 1, 2016. Any purchases made since that date will be automatically reflected in your Glow Miles account!
Who is eligible for Glow Miles?
Everyone! Just sign up for an account HERE and start earning miles!
How do I redeem Glow Miles?
Click the Glow Miles button on the lower left-hand corner of any Glow Recipe page to be taken to your Glow Miles homepage (please remember to login!). There, you can choose to redeem your miles for coupons (in denominations of $5, $10, or $15) valid towards a future Glow Recipe purchase. (6)
Redeem 100 miles for a $5 coupon, 200 miles for a $10 coupon and 300 miles for a $15 coupon.
Do my Glow Miles ever expire?
Yes. Glow Miles are eligible for redemption up to twelve (12) months from the date they are originally earned. If no points are earned or spent for a twelve (12) month period, your Miles balance will be set to zero and your tier will revert to Glow-Getter. Please make sure you spend and earn Miles within the twelve (12) month validity period to retain your balance and tier status.
How do I check how many miles I have?
Click on the Glow Miles tab on the lower left-hand corner of any Glow Recipe page and select the Home tab to see how many miles you have accumulated.
Can I use my miles during checkout?
Yes! You can now redeem your miles directly at checkout. You should see a drop-down menu at checkout (make sure you’re logged in!) that says “Redeem points for rewards on this order.” Once selected, you will see all the rewards you can apply to your order highlighted depending on the number of miles you have. Just simply choose which reward you want to apply and click redeem. It will automatically be applied to your order. Happy shopping!
I just placed an order / signed up / engaged on social media but I don’t see Glow Miles added to my account.
Not to worry! Sometimes it takes our system a few minutes to process and apply miles to your account. If you don’t see the miles in your account after 24 hours, please email us at email@example.com with your order number and we’ll take care of it for you!
What happens if my order is returned or cancelled?
Any miles associated with that order will be deducted from your Glow Miles account balance.
Why did my Glow Miles balance go down?
If you or one of your referrals recently cancelled a purchase or made a return, this could affect your account balance.
How do I leave the Glow Miles program?
We’re sorry to see you go! If you would like to leave the Glow Miles program, please email us at firstname.lastname@example.org and we will deactivate your account. Please note that deactivating your account will cause you to lose any accrued miles. You may re-enroll in the program at any time, however, your Miles balance will reset to zero.
I need help with my Glow Miles account!
Contact us at email@example.com with any questions or feedback!